Airports
The baggage drop must be quick if passengers are to avoid unnecessarily long waits at the baggage counter. Passengers rarely have much time at the baggage claim either, as a charter service or their family is often waiting. With RFID systems, baggage always quickly finds its way to the right aircraft or the right conveyor belt. The RFID tag eliminates the need for manual scanning, which further reduces the workload for employees and speeds up processes.
The pace of automatic baggage sorting is high. RFID systems consisting of tags, readers and antennas provide the sorting systems with the necessary information on the destination of each piece of baggage. The advantage: the information can always be read, regardless of how the baggage is positioned on the conveyor belt. In manual sorting processes, lightweight wearables simplify the workflow. Hybrid devices also improve ergonomics when both RFID and barcode systems are in use.
If a piece of luggage cannot be found, the question arises as to where exactly it was lost. Was it at the check-in, during loading onto the aircraft, or while transferring to a connecting flight? In accordance with IATA Resolution 753, RFID systems make it possible to see at any time which stations the baggage has passed through and when. The system creates a comprehensive tracking log, which can be used to immediately find the last place the baggage was. This speeds up the retrieval process and significantly reduces costs and expenses in the event of lost baggage.
Passengers expect airlines and airports to handle their belongings with care and they expect to receive their baggage back quickly without it being lost on the way. Seamless baggage tracking via RFID systems helps achieve this and effectively reduces the number of lost items of baggage. If an item of baggage is lost, it also ensures that it is quickly recovered. This increases passenger satisfaction and guarantees profitable processes for operators.
